Refund Policy

1. Introduction

This section introduces our Refund Policy, affirming our commitment to your satisfaction and outlining the purpose of this document: to clearly explain the terms and conditions for refunds when using AuthorsGeek.com.

At AuthorsGeek.com ("AuthorsGeek," "we," "us," or "our"), your satisfaction with our Developmental Editor Report service is very important to us. This Refund Policy outlines the terms and conditions under which refunds are provided. We are committed to ensuring a fair and transparent process for all our users.

Effective Date: May 22, 2025

2. Our 30-Day Money-Back Guarantee

Here, we proudly present our core promise: a 30-day, no-questions-asked, money-back guarantee. This section details our confidence in our service and your right to a full refund if you're not satisfied for any reason within the specified timeframe.

We stand by the quality of our service. That's why **we offer a 30-day, no-questions-asked, money-back guarantee on your purchase of a Developmental Editor Report.**

If, for any reason, you are not satisfied with the Developmental Editor Report you receive, you are eligible for a full refund of the purchase price, provided your request is made within 30 calendar days of your original purchase date.

3. Eligibility for a Refund

This section clearly defines the conditions you need to meet to be eligible for our 30-day money-back guarantee, focusing on the timeframe for the request and its applicability to our one-time service fee.

To be eligible for a refund under our 30-day money-back guarantee:

  • Your refund request must be submitted to us within **30 calendar days** of the original date of purchase for the Developmental Editor Report service.
  • The guarantee applies to the one-time service fee paid for the generation of a single Developmental Editor Report.

4. How to Request a Refund

We aim to make the refund process as simple as possible. This section provides clear, step-by-step instructions on how to request your refund, including who to contact and what information can help expedite your request.

Requesting a refund is simple:

  1. Contact our customer support team by sending an email to **support@authorsgeek.com**.
  2. In your email, please state that you would like a refund for your Developmental Editor Report purchase.
  3. To help us locate your order quickly and expedite the process, please include the **email address you used for the purchase** and, if readily available, the **date of your purchase**.

5. Refund Processing

This section explains what happens after you request a refund. It covers our commitment to process eligible refunds promptly, the expected timeframe, and how the refund will be issued back to your original payment method via Stripe.

Once we receive your refund request and confirm it falls within the 30-day guarantee period:

  • We will process your refund.
  • You can typically expect the refund to be processed **within 3-5 business days** from our confirmation.
  • The refund will be issued directly to the **original payment method** you used for the purchase (processed via our payment partner, Stripe).
  • Please note that while we process the refund promptly, the time it takes for the funds to appear in your account can vary depending on your bank or credit card issuer's policies.

6. No Questions Asked

We mean it when we say "no questions asked." This section reiterates that you won't need to provide a reason for your refund request, though we always welcome voluntary feedback to help us improve.

True to our **'no questions asked'** promise, we will not require you to provide a specific reason for your refund request to be eligible under this guarantee. Your satisfaction is our priority.

However, we always appreciate feedback if you choose to share it, as it helps us improve our service for all authors. Any feedback you provide is entirely voluntary.

7. Changes to This Refund Policy

Our policies may evolve. This section explains that we may update this Refund Policy and how we will inform you of any significant changes, encouraging you to review it periodically.

AuthorsGeek.com may update this Refund Policy from time to time. We will notify you of any significant changes by posting the new Refund Policy on our website and updating the "Effective Date" at the top of this policy. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Refund Policy or need to request a refund, this section provides our direct contact email. We're here to assist you.

If you have any questions or concerns regarding this Refund Policy or wish to request a refund, please do not hesitate to contact us: Email: support@authorsgeek.com

We are here to help!